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Termes et conditions
Terms and Conditions of Coaching Services
Last Updated: November 7, 2024

Thank you for choosing Coaching Etc. to support your personal development journey. These terms and conditions govern the use of the coaching services provided by Coaching Etc. By signing up for our services, you agree to these terms and conditions. Please read them carefully before starting.

1. Purpose of Coaching
The coaching offered by Coaching Etc. aims to assist individuals in developing healthy routines, managing well-being, setting goals, and improving their mindset. These coaching services are designed to promote personal growth and provide support in managing daily life. They are not a substitute for medical, psychological, or psychiatric treatment.

2. Nature of the Service
The coaching services include:

Individual online sessions.
Tools, resources, and techniques to help develop healthy habits and a positive mindset.
Regular interactions to monitor the client’s progress and evolution.
Coaching sessions should not be interpreted as professional advice in specialized fields such as medicine, psychology, or finance.

3. Enrollment and Duration
Enrollment: To benefit from the coaching services, you must complete a registration form, provide relevant personal information, and accept these terms and conditions.
Duration of Coaching: The duration of coaching sessions will be specified upon registration, based on the selected package or program. Each session typically lasts between 45 minutes and 1 hour.

4. Client’s Commitment and Responsibilities
The client agrees to actively participate in the coaching process, to be honest, open, and willing to work on themselves.
The client is responsible for attending scheduled sessions and informing the coach of cancellations as outlined below.
The client is responsible for covering coaching fees and ensuring payments are made in accordance with the agreement.
5. Coach’s Commitment
Coaching Etc. commits to providing professional coaching services while adhering to coaching ethics and standards.
The coach will act as a guide, offering strategies, advice, and tools tailored to the client’s needs while respecting their confidentiality and well-being.

6. Payment Terms
The fees for coaching sessions will be specified at the time of registration.
Payment is due before or at the start of each session, depending on the chosen package (per session, monthly, etc.).
Payments can be made via Stripe.
7. Cancellation and Rescheduling Policy
Cancellation: Any cancellation must be made at least 24 hours before the scheduled session. If this notice is not given, the session will be forfeited.
Rescheduling: A session can be rescheduled if the client informs the coach at least 24 hours in advance. Unused sessions can be rescheduled within a reasonable timeframe, subject to the coach’s availability and the reason for the request.

8. Confidentiality
Coaching Etc. is committed to keeping all information shared during coaching sessions confidential.
Personal information and coaching exchanges will not be disclosed to third parties without the client’s prior consent, except as required by law (e.g., in cases of imminent danger to the client).

9. Responsibilities and Limitation of Liability
Coaching Etc. provides coaching services within its professional competencies. However, the client is responsible for their own decisions and actions taken as a result of coaching.
Coaching Etc. is not liable for any negative or harmful consequences resulting from the application of advice or strategies provided.
Coaching results may vary based on the client’s personal commitment and are not guaranteed.
10. Amendments to Terms and Conditions
Coaching Etc. reserves the right to amend these terms and conditions at any time. Updates will be published on this page, with the update date modified accordingly. By continuing to use our services after the terms and conditions are updated, the client agrees to the new terms.

11. Termination
The client may terminate coaching services at any time by informing Coaching Etc. in writing. No refunds will be issued.
For a six-month contract with a two-part payment plan, the second payment is due even if the client chooses to terminate the contract before its end. In cases of early termination, the client remains responsible for the full second half of the agreed amount.
12. Force Majeure
Coaching Etc. will not be held liable for any failure or delay in service delivery due to unforeseen events such as natural disasters, strikes, internet outages, or other circumstances beyond the coach’s control.

13. Governing Law
These terms and conditions are governed by the laws in [Your country or region]. In the event of a dispute, an attempt at amicable resolution will be made before any legal action.

Contact
For any questions regarding these terms and conditions, please contact Coaching Etc. at:

Email: taniagarby@brunchetc.ca

By submitting your registration, you agree to these terms and conditions.